• Quality Assurance Engineer, Lead

    Job Locations US-CA-San Francisco
    Business Unit
    Regular Full-Time
  • Overview

    Ziff Davis, a subsidiary of j2 Global, Inc., is a leading global digital-media company operating in four core verticals: Technology, Gaming, Healthcare and Shopping. Its brands – PCMag, Speedtest, ExtremeTech, Geek, Toolbox, IGN, Everyday Health, AskMen, Offers.com, TechBargains, emedia and Salesify – produce and distribute premium content across multiple platforms and devices. Ziff Davis delivers advertising, performance marketing, data services and licensing solutions to thousands of clients worldwide. Ziff Davis publishes in 25 languages and successfully partners with local publishing operators across 114 countries.


    IGN Entertainment is seeking a Quality Assurance Lead to work in our San Francisco, CA office.

    As a part of IGN’s product team, the QA Lead (“you”) will help establish a quality assurance process for our products across screens - from web to apps to OTT - and help build a playbook that ensures our playbook for QA evolves as quickly as our products do. The ideal candidate should have a passion for the customer experience and help us ensure we’re delivering a top-notch experience..


    You’ll oversee all aspects of the QA function, from applying established best practices to forging ahead with new tools and process. You’ll work side by side with the engineering and product teams to develop strong test plans and balance resources and priorities. Most importantly, you’ll lead and mentor our QA team - a small but impressive strike force.




    • Manage QA the process soup to nuts and organize work across the QA team for multiple projects. You’re a good juggler, right?
    • Collaborate effectively with development, product and design teams in order to drive quality into all of our deliverables as well as help to improve our cross functional processes.
    • First, pick up our pre-existing automation framework and then be able to maintain and contribute to it (via updates, optimizations, etc.)
    • Actively participate in product functional and documentation reviews
    • Develop detailed test plans and test cases independently. We value teamwork but expect you to be able to handle solo missions, too.
    • Analyze and debug automation failures in a timely manner. False positives reduce confidence in automation so we want to knock these out quickly.
    • Effectively report bugs and work closely with the development team to analyze, debug and resolve reported issues.
    • Spearhead the initiative to integrate more functional and regression automation into a continuous development environment.
    • Perform various manual testing on websites, gaming consoles, mobile devices, and more. If you love gadgets, we’ve got a boatload of them to test with.


    • 5+ years of QA testing experience
    • 2+ years of Lead/Management Experience
    • 1+ years of web testing experience
    • A passion for both automated and manual testing. (Robots can’t have all the fun.)
    • Ability to work with groups across the company and speak their language, whether Product, Engineering, TechOps and Content.
    • Knowledge of the Agile scrum and Waterfall methodologies of testing required
    • Ability to develop test scripts/automation using multiples of the following: Shell, SQL, Ruby, RSpec, Selenium Webdriver
    • An understanding of API / back-end validation
    • Ability to work on multiple projects in a fast paced sometimes chaotic environment with confidence.
    • Familiarity with Jira, CI, AWS, and the usual acronym soup is a plus.


    Here’s the good stuff about us…

    • You’ll make an impact. We reach 130MM unique users each month. We’re big time, but we are a small team—and we’re not afraid to give you real opportunities to make a difference in grand, visible ways.
    • Gaming is the culture here. That means it’s actually fun, even when we’re not trying. We share the same passions as our audience, and want to be here.
    • We value irreverence. We want you to be yourself, speak your mind, lead shenanigans, and know that nothing here is above question.
    • There is value in games and entertainment. We’re the experts and we’re preparing for a future where gaming is everywhere.


    Come geek out with us, but be prepared to work as hard as you play. It’s serious business, after all.


    **We are an Equal Opportunity Employer**



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